Consumer Advocate

Office of Consumer Advocate

The Office of Consumer Advocate (OCA) is an independent state agency with statutory responsibility to represent residential customers of New Hampshire’s regulated public utilities that provide electric, natural gas, telephone or water services. The OCA primarily fulfills this responsibility by participating in proceedings before the New Hampshire Public Utilities Commission (PUC). Guided by New Hampshire law, the OCA advocates for reasonably-priced, safe and reliable utility services, as well as for well-designed and prudently-administered ratepayer funded programs.

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